New Client Service Request

TERMS AND CONDITIONS OF WORK AUTHORIZATION

• Client authorizes work to be performed as described in Estimate. Authorizations may be granted via email, text message, or electronic acceptance via client portal. Authorization assumes client has viewed and agreed to the provided estimate/quote(s).
• The terms and conditions listed herein shall apply to this transaction/project described on the work order or estimate, as well as any and all future transactions/projects, in perpetuity, until these terms of service are superseded by a subsequent signed or digitally accepted copy of REVOLT MARINE's terms of service.
• Client agrees that REVOLT MARINE will not be held responsible for loss or damage to the boat or articles left in or on the boat in case of fire, theft, accidents or other causes beyond REVOLT MARINE's control, and releases REVOLT MARINE from “care, custody, and control” upon being notified that work has been completed. Client further warrants that vessel is insured.
• Client agrees that work spaces will be cleared of all items that would impede access of the technician to the work areas and are of reasonable cleanliness for workers.
• Client may not be living onboard or perform parallel work while REVOLT MARINE is onboard providing services due to "care, custody, and control" safety and liability without prior authorization.

FINANCIAL POLICY

• Payment by check, ACH, or wire is preferred. All invoices will pass on a 2.9% credit card to allow for instant online payment convenience. The cash price will be provided in the issuing email, a revised invoice reflecting the cash value will be send after payment has fully reconciled.
• All Work Orders require a 100% deposit on parts.
• Parts will be invoiced at manufacturers suggested pricing.
• Weekly progress invoices may be issued for jobs lasting over one week.
• Final invoices may be issued up to 30 days after completion of the job.
• All invoices, including insurance claims, must be paid in full upon completion of work. Invoices are due upon receipt and become past due 7 days after the date of invoice. Invoices must be paid before opening another work order.
• Interest on past due invoices will accrue at 1.5% per month with a $25.00 minimum. An express possessory lien is granted on client’s boat to secure the amount of repairs thereto and released when outstanding balance is paid in full. If REVOLT MARINE is forced to take action for collection of any undisputed outstanding balance, client agrees to pay for all collection and/or attorney costs and fees.
• REVOLT MARINE warrants all workmanship, repairs and installations for one year from date of invoice. Client supplied parts are not warranted. REVOLT MARINE reserves the right to perform any warranty repairs resulting from work previously billed by REVOLT MARINE. Should a problem arise, contact REVOLT MARINE immediately. REVOLT MARINE will not pay for warranty repair provided by third parties. Work done by anyone other than REVOLT MARINE will void all warranties. Warranties are not transferable.For parts sourced from outside suppliers, herein “Supplier,” only if purchased on behalf of the client by REVOLT MARINE, warranty refunds shall only be issued if the Supplier deems the part eligible for a warranty refund. If the Supplier deems the part ineligible for warranty, or the part is not returned to REVOLT MARINE's possession in sufficient time for delivery to and analysis by the Supplier before the expiration of the Supplier’s warranty terms and conditions, then no warranty will be issued to the client.

LABOR RATES

• One hour minimum policy (Evaluations and troubleshooting): The client agrees to pay for 1 hour of service at the current rate for each instance a technician is called down to the boat, work site, or area in which REVOLT MARINE's services are to be employed, regardless of whether the services were performed in under 1 hour.
• Four hour minimum policy (Repairs and Installations): The client agrees to pay for 4 hours of service at the current rate for each instance a technician is called down to the boat, work site, or area in which REVOLT MARINE's services are to be employed, regardless of whether the services were performed in under 4 hours when coordination of parts and tools outside normal travel kit are required.
• All mobile services are billed portal to portal (door to door).